Privacy Policy

1.1. Energy Leap DPC, UIC 208445157 ("we", "us", "our", or the "Provider") is committed to protecting the privacy and security of the personal data we process.

1.2. This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Energy Leap software platform (the "Platform").

1.3. By using our Platform, you acknowledge that you have read and understood this Privacy Policy.

2.1. The data controller responsible for your personal data is:

3.1. We collect and process the following categories of personal data:

Account Information:

• Name (first name and last name)
• Email address
• Phone number
• Company name and role
• Country and timezone
• Account credentials (password stored in encrypted form)

Technical Data:

• IP address
• Browser type and version
• Device information
• Access logs and timestamps
• Platform usage data

Operational Data:

• Energy consumption and production data
• Device configurations and settings
• System commands and actions
• Performance metrics and analytics

4.1. We process your personal data for the following purposes:

• Contract Performance: To provide access to and operate the Platform, manage your account, and deliver our services as agreed.
• Legitimate Interests: To improve our Platform, ensure security, prevent fraud, and provide customer support.
• Legal Obligations: To comply with applicable laws, regulations, and legal processes.
• Consent: To send marketing communications (where you have opted in).

5.1. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

5.2. Account data is retained for the duration of your active subscription and for 30 days after termination.

5.3. Technical logs are retained for up to 12 months for security and operational purposes.

5.4. We may retain certain data longer if required by law or for legitimate business purposes (e.g., dispute resolution).

6.1. We do not sell your personal data to third parties.

6.2. We may share your data with:

• Service Providers: Third-party vendors who assist in operating the Platform (e.g., cloud hosting, email services), bound by data processing agreements.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6.3. Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

7.1. We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Access controls and authorization protocols
• Regular security assessments and monitoring
• Employee training on data protection

7.2. While we strive to protect your data, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

8.1. Under applicable data protection laws (including GDPR), you have the following rights:

• Right of Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements).
• Right to Restriction: Request limitation of processing in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent).

8.2. To exercise your rights, contact us at info@enle.ai. We will respond within 30 days.

9.1. The Platform uses cookies and similar technologies for:

• Essential Cookies: Required for Platform functionality and authentication.
• Analytics Cookies: To understand usage patterns and improve our services.
• Preference Cookies: To remember your settings and preferences.

9.2. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.

10.1. The Platform may integrate with third-party services (e.g., energy operators, API providers). These services have their own privacy policies, and we encourage you to review them.

10.2. We are not responsible for the privacy practices of third-party services.

11.1. The Platform is intended for business use and is not directed at individuals under 18 years of age.

11.2. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

12.1. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12.2. For significant changes, we will notify you via email or through the Platform.

12.3. Continued use of the Platform after changes constitutes acceptance of the updated policy.

13.1. If you have concerns about our data processing practices, please contact us first at info@enle.ai.

13.2. You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) or another relevant supervisory authority:

For any questions or requests regarding this Privacy Policy or your personal data, please contact us: